When things go wrong

What happens when I, an obsessive planner, have to deal with travel plans gone wrong

Trans-Mongolian besides Lake Baikal

My upcoming trip has a lot of moving parts. I’m going to dozens of different places over a period of three weeks. I’m going from country A to country B to country C, then back to country B. I’m travelling by public transport, visiting wineries, hiking along remote trails, seeing off-the-beaten-path communities. Oh, and two of these countries are kind of at war with each other.

Yesterday I discovered that a key route I needed to take was now no longer possible to undertake due to the border suddenly closing (it had been open in the direction I was going, now it’s entirely shut). Here’s what I did:

Despair

Independent travel can be monumentally frustrating. Plans that require many, many hours of research unexpectedly come undone due to one small cog falling off. When this occasionally happens to me my first feeling is one of despair.

Despair at myself for not just taking an easy organised trip. Despair at lack of information on the internet (it’s amazing, when planning independent travel, you soon realise how limited the internet is (which is why I put together travel plans that hopefully help others)). Despair at geopolitics and the petty nature of many politicians.

Once I’ve allowed myself a little despair I then become determined. It’s time to pull out all the stops, starting with some favourites.

Skyscanner, Wikipedia

Because I try my best to travel responsibly I prefer to travel overland using public transport. Only when that method is totally shut off to me do I look at flights. My favourite tool for quickly looking at flight possibilities is Skyscanner, which is why they’re one of my affiliates.

Taking the place I was planning to be in as a starting point I head to Skyscanner and see if I can fly from there to the destination I was hoping to get to. Not possible? Find the next nearest city. Not possible? Look at indirect routes. Not possible? Look at the Wikipedia pages for these airports to see which airlines fly from them, checking each airlines’ website in case Skyscanner has missed anything (95% of the time it hasn’t).

Inevitably there is a flight route which can get me to where I wanted to be. Sadly that route can often be incredibly expensive and/or incredibly inconvenient. Case in point: I needed to get from a city in Northern Azerbaijan to Tbilisi. Due to needing to fly within ten days the seats had sold out and the only alternative was to fly a long way west to Istanbul, then fly a long way back east to Tbilisi at a cost of over one third of what I was paying for the entire trip. Time for another plan.

Japanese trains: reliable

Locals, Wikitravel

As well as being limited in information, the internet is famously good at disinformation. Was that border I need to cross actually shut? Yes, but it seems only at the point where I wanted to cross, another crossing point may still be open in the direction I need to travel.

Wikitravel has “Get Out” and “Get In” sections, which often have contact details for local transport operators. Here I found the number of a bus driver that took passengers across the allegedly-closed border point. Unfortunately he, and the hotel I was due to stay at, confirmed that the border was closed.

Asking locals can be both a blessing and a curse. They should be the best informed people. Often this is a great source for accurate information, but that information can come with a hyper-local angle or even an agenda. It’s worth trying tourist boards but, in my experience, they’re not always particularly helpful. So, who else may be using the border?

Tour operators, social media

There are some excellent group tour operators around. I’ve travelled with some in the past, and as an independent traveller I use them to plan my own travels. If they have a tour following the route you wish to follow then they probably have a very good idea about what’s happening along it. Be a bit cheeky and pretend you’re interested in the tour, asking if, for example, the rumours are true that the border is actually closed.

This is how I found out that one crossing point is, probably, still open. The tour operator confirmed that they have been crossing the border at this particular point. This was verified when I put the question out on social media, by someone who had recently taken this route. At last, some hope. Now to make new plans.

Plans C and D

My new plan, Plan C, now necessitated me cancelling the hotel I was due to stay at, telling myself that it was better to not visit that particular town/national park in order to actually continue the rest of my journey. I’m an obsessive planner, but this is one of the times where I realise that I need to rock up at a place without any accommodation booked, in case plans change again.

In fact, Plan C has opened up new opportunities. If it works out then I get to visit a well-known wine region and travel through some spectacular scenery. I’m also now extremely wary about the status of the new border crossing point, hence not booking any accommodation in case I need to implement Plan D (which would involve flying to Tbilisi via Istanbul from another airport). I will only know for sure when I get there…

Navimag: ferry at the end of the world

All you need to know about the Navimag ferry service between Puerto Montt and Puerto Natales, Chile.

Navimag ferry between Puerto Montt and Puerto Natales
View from the deck of the Navimag ferry

Cruising between Puerto Montt and Puerto Natales, the Navimag ferry is perhaps the most scenic public transport journey you’ll ever take on water. What it most definitely isn’t is a cruise. Here’s all you need to know about this service.

The route

Map of the Navimag ferry between Puerto Montt and Puerto Natales
This map shows all of the key points along the Navimag ferry service between Puerto Montt and Puerto Natales

The Navimag ferry travels around 1500km between Puerto Montt on the edge of the Chilean Lake District, to Puerto Natales in the south. Travelling north to south takes 4 days and 3 nights, from south to north takes 3 days and 4 nights.

Traversing the Gulf of Penas and Corcovado Gulf (just beyond Chiloé Island) the ferry is briefly in open sea, otherwise the various channels provide smooth waters.

Why take this ferry

Navimag ferry between Puerto Montt and Puerto Natales
View from the ferry

For at least three days you’ll see next to no signs of humanity. There’s Puerto Edén, a shipwreck and the occasional freighter. And that’s pretty much it. As for the natural wonders, there are fjords, forests and far-away mountains and volcanoes which edge the immense Southern Patagonian Ice Sheet.

At some points the waterways narrow to such an extent that you can almost touch the cliffs on either the side of the ferry, which is carefully steered by the skilful captain. If you’re lucky you’ll spot dolphins or maybe even whales. There are plenty of birds to keep ornithologists happy.

Your days will be spent watching the varied scenery go by, no doubt marvelling at the rugged magnificence of it all. There are also some activities to enjoy on board too, which I’ll detail below:

The ship

Navimag’s old ferry

I took this ferry in 2019, since then a new ship has been introduced. The “Esperanza” was launched in 2021 and it looks similar to the ship I sailed on. The cabins are small, functional and comfortable. There are three categories of cabin, plus one for reduced mobility:

  • Premium Suite. Queen-size bed, window, en-suite bathroom
  • AA Cabin. 4 beds (2 bunks), window, en-suite bathroom
  • A Cabin. 4, 6 or 8 beds (2, 3 or 4 bunks), no window, en-suite bathroom
  • Reduced mobility. 2 beds, window, en-suite bathroom

Prices range from USD$2,650 for single use of the Premium cabin, to USD$590pp for use of the shared A Cabins. For this price you get breakfast lunch and dinner plus, between November and March, bilingual guides will provide talks, plus entertainment such as karaoke.

The ship has capacity for 244 passengers. As well as fellow travellers like yourself there’ll be lorry drivers and perhaps a few residents of Puerto Edén on their way to/from home. In addition to the dining room there’s a café and loads of space on the outdoor decks.

Although this video is of the old ferry it still gives you a good idea of the onboard experience:

Booking

Considering this service departs only once/week I recommend booking ahead, especially if travelling during high season. Click on the button below to book online (I don’t earn money from these bookings, if this information has been useful you can buy me a coffee here, thanks!):

You can pay in USD$ via PayPal, or in Chilean Pesos with major cards including Visa, Mastercard, American Express.

Hint: when inputting your Cell Phone number you’ll need to put country code in ‘Country’ (eg 44 for UK), the first part of your number in ‘City’ (e.g. 07801) and the rest of your number in ‘Number’ (e.g. 123456).

The journey

I put together this video showcasing the views to be enjoyed on the ferry route between Puerto Natales and Puerto Montt:


Transport and accommodation

This extraordinary ferry route is included in the 17-day Southern Chile itinerary.

Both Puerto Montt and Puerto Natales have flight connections to Santiago. LATAM is the least polluting airline in the region, but the other two airlines flyig to these airports (JetSmart and Sky Airline) are close behind.

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In Puerto Montt I stayed in the ibis hotel, which was in a very convenient location for the onward bus into the Chilean Lake District as well as the port. There are only a few hostel options in the city.

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In Puerto Natales I stayed at the friendly Hostel Last Hope. It has a decent size kitchen and dining area, plus a cosy sitting area. There’s a huge choice of hostels here, as well as a large range of hotels (I also stayed in Hotel Halleff, which is a good 3* option).